Frequently Asked Questions
What is Detroit Diamond Girl?
Detroit Diamond Girl is Karina Khalife Mass, owner of The Diamond Club in Bloomfield Hills, MI and co-founder of Elevate Your Ears. Karina carries a large selection of jewelry perfect for all occasions and has GIA certified diamond experts committed to professional and attentive customer service. She knows whatever you pick, you'll absolutely love it.
What kind of services do you offer?
Our team specializes in:
Jewelry & Watch Repair
Cash for Gold
Where is your storefront?
The Diamond Club, is located at 2527 W Maple Rd, Bloomfield Hills, MI 48301. Please note Detroit Diamond Girl also offers remote services such as virtual meetings and reliable delivery to keep you safe from COVID-19. Call us at (248) 988-4450.
Where can I find more of your jewelry?
You can find more jewelry online at Elevate Your Ears. The company also hosts piercing pop-ups at The Diamond Club. Karina and Sarah Hermiz are the co- founders of Elevate Your Ears. They created the company to empower, uplift and elevate yourself from the outside and within. Shop online or check Elevate Your Ears social media for the latest pop-ups.
What are your shipping and return policies?
UPS for USA domestic and for international orders.
Detroit Diamond Girl accepts exchanges. Just contact us within 3 days of delivery. Ship items back to us within 14 days of delivery. After 14 days, all sales will be closed.
Detroit Diamond Girl does not accept returns or cancellations, but please contact us if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
- Custom or personalized orders
- Perishable products (food, flowers, etc.)
- Digital downloads
- Intimate items (for health and hygiene reasons)
Detroit Diamond Girl is always open to any major repairs for a minimal fee depending on the the and materials used for the repair. This fee will be discussed within a private message.